POS for dark kitchens

The dark kitchen POS that scales your delivery operation

A dark kitchen has no dining room, no terrace, and no servers: the entire business revolves around the kitchen and the constant flow of delivery orders. That is why it needs a system that centralizes orders coming from your own website and from aggregators, helping the kitchen maintain its pace while providing precise data for quick decision-making. When orders are managed manually or across scattered screens, errors and delays penalize your ratings.

Food&Service is built for the exclusive delivery model: your own ordering channel without third-party commissions, a Kitchen Display System (KDS) to organize production, management of multiple virtual brands from a single system, and advanced analytics to understand what works. Everything is in the cloud with VeriFactu-compliant invoicing, so your operation can grow without friction.

Centralize all orders into a single kitchen workflow

The great challenge of a dark kitchen is managing dozens of simultaneous orders without making a single mistake. Food&Service brings together orders from your own website and those from aggregators in one place, so your team stops jumping between different tablets and apps. Every order enters organized, with its entry time and status, ensuring no one loses track of what needs to be prepared.

The Kitchen Display System (KDS) shows tickets organized by times and stations, marks what is ready, and warns of accumulating orders. This reduces oversights during peak hours and keeps the kitchen synchronized even when spikes of tickets come in at once—which is exactly when a dark kitchen's reputation is on the line.

Your own delivery channel without third-party commissions

Relying solely on aggregators means giving up margin and, above all, giving up your customer data. With Food&Service, you activate your own delivery and pickup website, where orders go directly into the same system and the kitchen, without sales commissions and while maintaining the relationship with those who buy from you. This is the lever that turns a high volume of orders into a truly profitable business.

This doesn't force you to give up aggregators: you can continue working with Uber Eats, Just Eat, or Glovo while simultaneously boosting your direct channel for repeat customers. Every direct order you win is margin that stays in your kitchen instead of going toward commissions.

Optimize preparation times to improve your ratings

In delivery, every minute counts for ratings and for getting customers to repeat. Food&Service records the preparation times for every order and cross-references them with advanced analytics, allowing you to detect when the kitchen gets stuck, which dishes slow down service, and where you can adjust staffing or production sequences.

With this information, you stop operating blindly: you know at what times volume concentrates, which products turn over faster, and how every menu change affects output times. Optimizing the kitchen stops being intuition and becomes a decision based on real data from your own operation.

Multiple virtual brands and cost control from a single system

Many dark kitchens run several virtual brands from the same kitchen to multiply their presence on aggregators. Food&Service allows you to manage these brands from a single system, with separate menus and orders but coordinated production, without duplicating terminals or complicating the kitchen team's work.

And since in a delivery business margin is built dish by dish, inventory control and recipe costing let you know the real cost of each product and monitor ingredient consumption. Combined with integrated VeriFactu invoicing, you have both operations and taxes under control while you scale to more brands or higher volume.