Delivery and Take Away for Restaurants: Your Website with 0% Commissions

Your own delivery website, with your brand and your customers

Third-party delivery platforms take a cut of every order and, even worse, own the relationship with your customers: they remember the app, not your restaurant. Food&Service's delivery and take-away system turns this around with its own ordering website, where customers order directly from you, with your logo, your colors, and your brand.

The concept is clear: your brand, your customers, and your data. You can collect payments in cash or with your card machine, and orders enter directly into the POS and the kitchen without anyone having to re-enter them manually. If you want to offer online payment at any point, you have an optional gateway, but the decision is always yours.

A personalized ordering website with your own identity

Your delivery and pickup website features your brand, your logo, and your colors, so the ordering experience reinforces your venue's brand recall instead of diluting it in a generic app. Customers order directly from you and become part of your database, not an intermediary's.

This proprietary customer database is one of the system's greatest values: it allows you to know who you are serving and work on loyalty with information that would normally be off-limits when using external platforms. You keep both the margin of each order and the relationship with the person making it.

Orders go straight to the POS and the kitchen

When an online order comes in, it goes directly to the POS and the kitchen without manual intervention. There's no need to monitor another aggregator's tablet or copy the order by hand, with the risk of error and waste of time that entails in the middle of service.

Everything is centralized in a single panel where you see incoming orders and their status, managing delivery and the dining room from the same place. Your team works with a single system, which avoids confusion between in-house and delivery orders and keeps the kitchen organized even during peak hours.

App for your drivers and own fleet

If you manage your own delivery, your drivers have their own app where they see their assigned orders and delivery addresses. Everyone knows what they have to take and where, without constant calls or loose notes, which speeds up routes and reduces delivery errors.

Having your own fleet connected to the same system gives you total control over the last mile of the order, which is usually what most affects customer satisfaction. You coordinate deliveries from the central panel and maintain consistency with the rest of the venue's operations.

Order tracking and flexible payment methods

Your customers see what phase their order is in at all times: confirmed, in preparation, on the way, or delivered. This transparency reduces calls asking for updates and conveys a professional service image that invites repeat business.

Regarding payment, you decide how to work: cash, card to the driver with your card machine, or, if needed, online payment through the optional gateway. Multiple payment methods coexist in the same system so you can adapt delivery to your business and your customers' preferences without strings attached.