Contact: just across the bar.
Call us or message us on WhatsApp, every day from 9:00 to 24:00 (Spain time). Or book your demo and we'll call you.
Book a free demo5.0+100 Google reviewsPhone, WhatsApp and email.
- WhatsApp+34 644 99 01 34The quickest way, and you can send photos.
- Phone+34 644 99 01 34Sales and support, on the same number.
- Emailhola@foodyservice.com
- OfficeAlameda de Colón, 9, 5th floor, door 7 · 29001 Málaga, SpainGet directions
Hours: every day, from 9:00 to 24:00 (Spain time).
We're answering now
How can we help you?
Not using Food&Service yet?
We'll show it to you working on a case like yours and give you a fixed price, with no commitment.
Book a free demoAlready a customer?
Ask for help from the POS itself: the FYS assistant answers straight away and, if you'd rather talk to a person, we'll call you.
How to get help from the POSSomething else?
Suppliers, partnerships, press or any other enquiry: leave us a message and we'll get back to you.
Write a message
Already a customer? Get help from the POS.
It's the quickest way: the chat already knows which business you're writing from and, if we call you, we'll have seen what you asked the assistant.
1Tap ⋮ › Help, on any POS screen.
FYS assistantI'll walk you through it with the knowledge center guides
The bar printer isn't printing
Go to Dashboard › Printers and check its status. If it says Offline, make sure it's on, has paper and the lid is closed, and that the computer it's connected to is on.
The printer isn't printing ›Type your question…
2Ask in your own words: the FYS assistant answers straight away with the steps from the guide.
‹ Back to the chat
We'll call youThe team will see this conversation, so you won't have to explain it again.PhoneES +34612 34 56 78
Who should we ask for?When suits you?Lucía
As soon as possibleIn the morningIn the afternoonCall me3Rather talk to a person? Open the support chat or ask us to call you.
- Done!
The team will call you on 612 34 56 78 (in the afternoon).
They already have your conversation, so there's no need to repeat anything.4We call you when it suits you, without you having to explain it again.
What they say about our support.
5.0El servicio es de primera, contestan con rapidez y te ayudan a solucionar cualquier cosa. El sistema está muy completo y muy fácil de usar. Gracias por el servicio.
Ely Torrejon Programa muy rápido y fácil de gestionar, con todos los servicios. Los chicos te atienden muy rápido para cualquier duda, llaman enseguida. Muy recomendable.
Cem Maresme Hosteleria Perfecta respuesta del soporte técnico, rápido y solucionando el problema. ¡Gracias!
Nicolas Cotoner Sencillo e intuitivo, el servicio al cliente es magnífico. Rápido y eficiente. Muy contento con la aplicación, la recomiendo sin ninguna duda.
Maria del carmen Porras
Me atendieron Eugenio y Gabriel ambos muy atentos y simpáticos. Por ahora muy contenta con el programa es muy completo y la asistencia por si tengo alguna duda o algún problema son rápidos.
Janire Moura
Un equipo increíble a la altura del programa más completo de hostelería que he visto. Resuelven dudas rápido y bien, están para lo que necesites. Y el software completísimo, una maravilla. Una suerte haberlos encontrado! ❤️
Jhosep Mejia delgado
Excelente experiencia con FoodyService. Desde el primer momento, el trato ha sido profesional, cercano y muy atento. Destaco especialmente la rapidez, la buena comunicación y la disposición para resolver cualquier duda o incidencia. Da gusto trabajar con una empresa que se preocupa de verdad por ofrecer un buen servicio y facilitar las cosas al cliente. Totalmente recomendables. ¡Muchas gracias por vuestra atención y profesionalidad!
San Basilio
Excelente experiencia con FoodyService. Es una plataforma muy completa, intuitiva y fácil de gestionar. La atención y el soporte técnico han sido rápidos, cercanos y muy resolutivos. Nos ha permitido modernizar la carta y mejorar notablemente la presentación de nuestros productos. Sin duda, un servicio muy recomendable para cualquier negocio de hostelería. Lo recomiendo al 100%
nerea garcia urueña
Escelente
Wabi-Sabi Cuina Japonesa
O atendimento foi excelente desde o início: comercial explica bem os itens inclusos no plano escolhido e depois com a equipe de suporte, no nosso caso foi o Eugenio que nos atendeu, foram rápidos e profissionais. Tudo que temos de duvida ele nos orienta rapidamente e a aplicação é simples e intuitiva de trabalhar.
Keli Martins
Desde o primeiro contato até a instalação e depois com a utilização do sistema é tudo muito tranquilo e fácil. O atendimento é excelente e muito profissional. Eu troquei de aplicação e essa está me atendendo com muita qualidade, tem tudo que necesitamos e consigo acompanhar tudo da minha casa .
Nicole Ceolin
Super Manuel! Mi ha installato il programma per la cassa nel mio locale in Fuengirola. É stato attento e professionale, con molta pazienza mi ha mostrato come utilizzare il programma e ha risposto a tutte le mie domande. Sono davvero soddisfatta! Consigliatissimo ;)
Amz
Acierto total con esta empresa para mi nuevo TPV con comanderos, sistema completo. En cuanto al software super completo pero super amigable, fácil, práctico, completo, ideal. Y si quiero destacar a Manu, el técnico que nos ha acompañado en la instalación, profesional, conocedor sin dudar en ninguna de las muchas dudas que le hemos preguntado, y amable como ninguno. Deseando estrenarlo !!!Muchas gracias por todo
What people ask us most.
Can't find your question? Message us on WhatsApp or call +34 644 99 01 34
What are your support hours?
Every day, from 9:00 to 24:00 (Spain time), by phone and WhatsApp on +34 644 99 01 34. Outside those hours, message us on WhatsApp or write to hola@foodyservice.com and we'll reply as soon as we open.
I'm already a customer. How do I get help?
From the POS: tap ⋮ › Help. The FYS assistant answers straight away with the guides and, if you'd rather talk to a person, you'll find Support chat and Call me at the bottom. You can also call us or message us on WhatsApp on +34 644 99 01 34.
How soon will you call me if I book a demo?
We'll call you within 24 hours to arrange it when it suits you. If you're in a hurry, call us or message us on WhatsApp on +34 644 99 01 34.
Does the demo cost anything?
No. We show you Food&Service working on a case like yours and give you a fixed price, with no commitment.
I have a question about my subscription payment or my billing details.
If the POS shows the pending payment notice, tap Contact support in the notice itself. Your business's billing details are changed by the support team: ask for it in the chat (⋮ › Help) or on WhatsApp.
Where is your office?
In Málaga, Spain: Alameda de Colón, 9, 5th floor, door 7 (29001). If you'd like to drop by, let us know first by phone or WhatsApp.
Your new POS is one call away.
Get your demo.
We show you Food&Service working on a case like yours and give you a fixed price, with no obligation.
Watch the demo video- You fill in the form: five details.
- We call you within 24 hours.
- We show it to you and give you your price.
Rather talk now? Call us or message us on WhatsApp at 644 99 01 34, or write to hola@foodyservice.com.