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Holidays and absences for hospitality.

Your team requests their days off from their phones and you approve them on the POS, seeing how many they have left, who else is off and whether they had a shift. With statutory leave, sick leave and your town’s public holidays already set up.

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Your whole team’s absences, in Team.

  • To answerwith what you need to decide
  • Balancestaken, approved and left
  • Statutory leavealready set up, just recorded
  • Sick leavedates only, never the diagnosis
  • Public holidaysyour town’s, with their official source

They request it from their phone, knowing the days they have left.

In their portal everyone sees their holidays for the year (left, taken and approved), their family emergency hours and the upcoming public holidays. They request holidays or leave by picking the days and, before sending it, read their request in one sentence: how many days it is and how many they will have left.

  • Nothing to installa website on their phone
  • How it readstheir request in one sentence
  • With a documenta photo or a PDF, if needed

You answer on the POS, seeing who else is off.

You get a WhatsApp and the request appears in To answer with what you need to decide: how many days they have left, whether it clashes with someone else’s holidays and whether they had a shift. You approve it, or reject it with a reason, and they are told by WhatsApp. If they had shifts on a rota that hasn’t been sent, we remove them.

  • 9 days lefttheir balance, on the same line
  • Clashes with Rosawho else is off those days
  • Rejectalways with a reason

The whole year, at a glance.

Who is off each day, how many days everyone has left, sick leave and which types of leave can be requested, in the same Team tab.

Who is off, on the monthly calendar.

One row per person and every absence in its place. Requests pending approval have a dashed border and your venue’s public holidays are marked. You can also see it as a list, by week.

Balances, with no maths by hand.

Holiday days come from your collective agreement and, if someone started mid-year, they get the proportional days. You add the days carried over from last year or an agreed adjustment, with a note.

Sick leave, with just its dates.

You record it yourself, like any absence someone tells you about by phone. For sick leave, only whether it is a common illness or a work accident is kept, never the diagnosis. Supporting documents are only seen by whoever approves absences and are deleted automatically after a year.

Statutory leave, already set up.

Marriage, moving house, a relative’s illness or death, public duty, family emergencies… come with their legal basis and are recorded without approval. You decide which ones can be requested from the portal and with how much notice.

And the rota already knows.

Approved absences appear on the rota, and days someone has asked off appear as Asked for time off. If you give them a shift that day, it warns you. And national, regional and local public holidays are added automatically, each with its official bulletin.

  • Asked for time offin their cell on the rota
  • A warningif you give them a shift that day
  • Public holidaysfrom the BOE and your region’s bulletin

One POS for everything. The rest goes.

  • The wall calendar
  • The holiday spreadsheet
  • The days-off notebook

Holidays on the POS you take payments with.

Holidays, leave and sick days live on the same POS you build the rota, take orders and take payments with. No calendar on the wall or spreadsheets, and unlimited licences.

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Hundreds of venues already trust us.

5.0+100 reviews on Google
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Denis, from Cafetería Aretha

La plataforma de FYS TPV funciona muy bien: es clara, práctica y bastante completa. Además, el equipo de atención al cliente responde rápido y siempre con muy buena disposición. Muy satisfecha con el servicio.

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  • Adrián Pintor

    Después de varios meses con ellos, todo funciona muy bien. El software es sencillo de usar, intuitivo, y si alguna vez he tenido alguna duda, han estado ahí para resolverla. Los recomiendo.

  • Ely Torrejon

    Programa muy rápido y fácil de gestionar, con todos los servicios. Los chicos te atienden muy rápido para cualquier duda, llaman enseguida. Muy recomendable.

  • Gastro In Situ

    Al equipo de FOOD&SERVICE agradecerles el apoyo y ayuda que he estado recibiendo estos días. Le he dado un vuelco total al sistema y es de muchísima ayuda.

  • Sandra Gonzalez Isabel

    ⭐⭐⭐⭐⭐ Hay empresas que te venden un servicio y otras que te demuestran, día a día, que detrás hay personas que realmente se preocupan por lo que hacen. Food&Service, para mí, es de las segundas. Quiero hacer una mención especial a Jaime y Manu, porque cuando las cosas se hacen bien, también hay que decirlo. Jaime, porque desde el primer momento supo venderme su producto sin necesidad de venderme la moto. Sin promesas maravillosas ni discursos preparados. Con sinceridad, claridad y confianza. Y lo mejor es que, una vez que me convertí en clienta, su atención no terminó con la venta. Sigue pendiente, sigue cuidando los detalles y sigue demostrando que para él un cliente no es simplemente un número. Y Manu... ¡Manu se merece un monumento a la paciencia! 😂 Porque si hay alguien que tiene que soportarme con mis dudas, mis peleas con la tecnología y mis mil preguntas, es él. Y ahí está siempre, ayudándome, explicándome las cosas las veces que haga falta y buscando soluciones sin perder las formas ni las ganas. Como autónoma y responsable de una cafetería, sé perfectamente lo que significa estar al otro lado: las prisas, los imprevistos, las exigencias y la responsabilidad de que todo funcione. Por eso valoro tanto encontrar profesionales que no desaparecen cuando ya han vendido, que escuchan y que se preocupan por cumplir con lo que ofrecen. Porque vender puede vender cualquiera. Lo difícil es seguir demostrando, después de la venta, que el cliente importa. Gracias, Jaime y Manu, por vuestra profesionalidad, vuestra paciencia y, sobre todo, por el trato humano. Y Manu, tranquilo, que todavía me quedan muchas preguntas por hacerte. 😂☕️ Así da gusto confiar en una empresa.

  • Jhosep Mejia delgado

    Excelente experiencia con FoodyService. Desde el primer momento, el trato ha sido profesional, cercano y muy atento. Destaco especialmente la rapidez, la buena comunicación y la disposición para resolver cualquier duda o incidencia. Da gusto trabajar con una empresa que se preocupa de verdad por ofrecer un buen servicio y facilitar las cosas al cliente. Totalmente recomendables. ¡Muchas gracias por vuestra atención y profesionalidad!

  • San Basilio

    Excelente experiencia con FoodyService. Es una plataforma muy completa, intuitiva y fácil de gestionar. La atención y el soporte técnico han sido rápidos, cercanos y muy resolutivos. Nos ha permitido modernizar la carta y mejorar notablemente la presentación de nuestros productos. Sin duda, un servicio muy recomendable para cualquier negocio de hostelería. Lo recomiendo al 100%

  • nerea garcia urueña

    Escelente

  • Manuel Ramírez

    Me encanta. Estamos muy contentos con ellos. La plataforma super intuitiva y fácil. El soporte espectacular, te contestan rápido incluido los fines de semana. Estan continuamente mejorando el sistema y actualizandolo. Te escuchan y te añaden tus peticiones siempre y cuando el sistema te lo permita. Un 10 en mi opinión.

  • Wabi-Sabi Cuina Japonesa

    O atendimento foi excelente desde o início: comercial explica bem os itens inclusos no plano escolhido e depois com a equipe de suporte, no nosso caso foi o Eugenio que nos atendeu, foram rápidos e profissionais. Tudo que temos de duvida ele nos orienta rapidamente e a aplicação é simples e intuitiva de trabalhar.

  • Keli Martins

    Desde o primeiro contato até a instalação e depois com a utilização do sistema é tudo muito tranquilo e fácil. O atendimento é excelente e muito profissional. Eu troquei de aplicação e essa está me atendendo com muita qualidade, tem tudo que necesitamos e consigo acompanhar tudo da minha casa .

  • Nicole Ceolin

    Super Manuel! Mi ha installato il programma per la cassa nel mio locale in Fuengirola. É stato attento e professionale, con molta pazienza mi ha mostrato come utilizzare il programma e ha risposto a tutte le mie domande. Sono davvero soddisfatta! Consigliatissimo ;)

  • Amz

    Acierto total con esta empresa para mi nuevo TPV con comanderos, sistema completo. En cuanto al software super completo pero super amigable, fácil, práctico, completo, ideal. Y si quiero destacar a Manu, el técnico que nos ha acompañado en la instalación, profesional, conocedor sin dudar en ninguna de las muchas dudas que le hemos preguntado, y amable como ninguno. Deseando estrenarlo !!!Muchas gracias por todo

Questions about holidays and absences.

Another question? Write to us

  • How do my employees request holidays?

    From their team portal, a website they open on their phone with their PIN, with nothing to install. They choose Vacation or a type of leave, enter the days and a note if they like, and before sending it they see how many days it is and how many they will have left. You get a WhatsApp and the request appears in Team > Absences, under To answer.

  • How many days of holiday is an employee entitled to in Spain?

    Whatever your collective agreement or their contract says, and never less than 30 calendar days a year (article 38.1 of the Workers’ Statute, Estatuto de los Trabajadores). Food&Service takes them from your agreement, works out the proportional days for anyone who started mid-year and lets you add days carried over from last year or an agreed adjustment.

  • Can holidays be paid instead of taken?

    No: holidays cannot be replaced by money (article 38.1 of the Workers’ Statute). Only untaken holidays are paid when the contract ends.

  • How far in advance must an employee know their holiday dates?

    At least two months before they start (article 38.3 of the Workers’ Statute). The holiday calendar is set in each company, according to the collective agreement. In Food&Service you can set how much notice each type of absence needs when requested from the portal.

  • What if holidays coincide with sick leave?

    If sick leave due to illness or an accident coincides with the scheduled holidays and the employee cannot take them, they are entitled to take them on other dates when the sick leave ends, even if the year has finished, as long as no more than 18 months have passed since the end of the year in which they were earned (article 38.3 of the Workers’ Statute).

  • What paid leave does Spanish law give?

    The leave in article 37.3 of the Workers’ Statute, such as 15 calendar days for marriage or civil partnership, leave for a relative’s illness, hospitalisation or death, moving house or a public duty, plus the family emergencies of article 37.9. Your collective agreement can improve them. In Food&Service they already come set up with their legal basis: they are recorded rather than approved, and you can ask for the supporting document.

  • What are family emergencies?

    Absences for an urgent and unforeseeable family reason, such as an illness or accident that requires the employee to be there. Up to four days a year are paid, in hours (article 37.9 of the Workers’ Statute). Food&Service counts them in hours according to each person’s working hours, and everyone sees how many they have left in their portal.

  • How do I record sick leave?

    In Team > Absences, with Record an absence: you choose the person, the Sick leave type and the dates. You only indicate whether it is a common illness or a work accident; never record the diagnosis. It is approved as soon as you save it and appears on the rota.

  • Who sees the supporting documents?

    Only people with permission to approve absences. They are deleted automatically a year after the absence ends, and for sick leave only the dates are kept.

  • Can I reject a holiday request?

    Yes, with a reason, for example that two people from the floor are already on holiday that week. The employee sees it in their portal and, if they have notifications on, on WhatsApp. If you approve one by mistake, you cancel it and it stops counting in their balance and appearing on the rota.

  • What happens to their shifts if I approve their holidays?

    If they had shifts those days on a rota that hasn’t been sent, they are removed automatically. If you had already sent them, we tell you so you can cover them and send the changes.

  • Are my town’s public holidays included?

    Yes. National, regional and local public holidays for your town appear automatically, each with its source (the BOE or your region’s official bulletin). If one is missing, such as your neighbourhood’s festivities, you add it yourself. Your team sees the upcoming public holidays in their portal.

  • How much does it cost?

    In the demo we give you your fixed price. Holidays and absences are part of the same POS you take payments with, with no separate apps and unlimited licences.

Your team’s holidays, with no maths by hand.

Get your demo.

We show you how to run your team’s holidays, leave and sick days on the POS, with a case like yours, and give you your fixed price, with no commitment.

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  1. You fill in the form: five details.
  2. We call you within 24 hours.
  3. We show it to you and give you your price.

Rather talk now? Call us or message us on WhatsApp at 644 99 01 34, or write to hola@foodyservice.com.