The rota, with your agreement.
You plan the week, it warns you about anything that breaks your collective agreement and everyone gets their shifts by WhatsApp. See the staff rota.
Shifts, clock-ins, holidays, payslips and documents for your team on the same POS you take payments with. And everyone sees their own on their phone, with nothing to install.
Book a free demo5.0+100 Google reviewsEverything about your staff, in Team.
When you open Team you see who works today, who is in, who hasn’t clocked in and which service is short. Below, what’s on you: a clock-out someone forgot, a holiday request to answer or a shift swap to approve, each with its button.
The three things of every week go together: the rota knows who is on holiday, clock-ins are compared with the shift and holidays are approved seeing who is left.
You plan the week, it warns you about anything that breaks your collective agreement and everyone gets their shifts by WhatsApp. See the staff rota.
They clock in with their PIN on the POS or from their phone, and every month they sign their working-time record. See time tracking.
They request them in their portal and you approve them in a moment, seeing the days they have left. Sick leave and statutory leave are already set up, and so are your town’s public holidays. See time off management.
Food&Service doesn’t do payroll: your payroll agency does. You upload the PDFs they send you, one per person or one with all of them, and they are matched by ID number on their own. Everyone gets theirs in their portal, and in Expenses your labour cost is corrected with the real gross pay and employer cost.
On each person’s record you keep their contract and what they sign: data protection, uniform handover, training… You decide which ones they see in their portal, you know whether they have opened them and every opening is logged. They stay stored even after the person leaves.
The record brings together their week, their holidays, their POS access, their contract, their documents and their payslip. And in their portal, everyone sees their own from their phone: shifts, clock-ins, holidays, documents and payslips.
You see at a glance what is missing (the phone number, the ID, the contract) and each card takes you to the right place. When you deactivate someone they can no longer log in to the POS, and their clock-ins and record are kept.
They log in on a website with their phone and PIN, in Spanish or English: they see their shifts, clock in, request holidays, check their hours, sign their record and download their payslips and documents.
Your team, shifts and clock-ins live on the same POS you take orders and payments with, and their payslips in the same Expenses where you see your labour cost. With unlimited licences: every waiter takes orders and clocks in from their phone.
Book a free demoLa plataforma de FYS TPV funciona muy bien: es clara, práctica y bastante completa. Además, el equipo de atención al cliente responde rápido y siempre con muy buena disposición. Muy satisfecha con el servicio.
Después de varios meses con ellos, todo funciona muy bien. El software es sencillo de usar, intuitivo, y si alguna vez he tenido alguna duda, han estado ahí para resolverla. Los recomiendo.
Programa muy rápido y fácil de gestionar, con todos los servicios. Los chicos te atienden muy rápido para cualquier duda, llaman enseguida. Muy recomendable.
Al equipo de FOOD&SERVICE agradecerles el apoyo y ayuda que he estado recibiendo estos días. Le he dado un vuelco total al sistema y es de muchísima ayuda.
⭐⭐⭐⭐⭐ Hay empresas que te venden un servicio y otras que te demuestran, día a día, que detrás hay personas que realmente se preocupan por lo que hacen. Food&Service, para mí, es de las segundas. Quiero hacer una mención especial a Jaime y Manu, porque cuando las cosas se hacen bien, también hay que decirlo. Jaime, porque desde el primer momento supo venderme su producto sin necesidad de venderme la moto. Sin promesas maravillosas ni discursos preparados. Con sinceridad, claridad y confianza. Y lo mejor es que, una vez que me convertí en clienta, su atención no terminó con la venta. Sigue pendiente, sigue cuidando los detalles y sigue demostrando que para él un cliente no es simplemente un número. Y Manu... ¡Manu se merece un monumento a la paciencia! 😂 Porque si hay alguien que tiene que soportarme con mis dudas, mis peleas con la tecnología y mis mil preguntas, es él. Y ahí está siempre, ayudándome, explicándome las cosas las veces que haga falta y buscando soluciones sin perder las formas ni las ganas. Como autónoma y responsable de una cafetería, sé perfectamente lo que significa estar al otro lado: las prisas, los imprevistos, las exigencias y la responsabilidad de que todo funcione. Por eso valoro tanto encontrar profesionales que no desaparecen cuando ya han vendido, que escuchan y que se preocupan por cumplir con lo que ofrecen. Porque vender puede vender cualquiera. Lo difícil es seguir demostrando, después de la venta, que el cliente importa. Gracias, Jaime y Manu, por vuestra profesionalidad, vuestra paciencia y, sobre todo, por el trato humano. Y Manu, tranquilo, que todavía me quedan muchas preguntas por hacerte. 😂☕️ Así da gusto confiar en una empresa.
Excelente experiencia con FoodyService. Desde el primer momento, el trato ha sido profesional, cercano y muy atento. Destaco especialmente la rapidez, la buena comunicación y la disposición para resolver cualquier duda o incidencia. Da gusto trabajar con una empresa que se preocupa de verdad por ofrecer un buen servicio y facilitar las cosas al cliente. Totalmente recomendables. ¡Muchas gracias por vuestra atención y profesionalidad!
Excelente experiencia con FoodyService. Es una plataforma muy completa, intuitiva y fácil de gestionar. La atención y el soporte técnico han sido rápidos, cercanos y muy resolutivos. Nos ha permitido modernizar la carta y mejorar notablemente la presentación de nuestros productos. Sin duda, un servicio muy recomendable para cualquier negocio de hostelería. Lo recomiendo al 100%
Escelente
Me encanta. Estamos muy contentos con ellos. La plataforma super intuitiva y fácil. El soporte espectacular, te contestan rápido incluido los fines de semana. Estan continuamente mejorando el sistema y actualizandolo. Te escuchan y te añaden tus peticiones siempre y cuando el sistema te lo permita. Un 10 en mi opinión.
O atendimento foi excelente desde o início: comercial explica bem os itens inclusos no plano escolhido e depois com a equipe de suporte, no nosso caso foi o Eugenio que nos atendeu, foram rápidos e profissionais. Tudo que temos de duvida ele nos orienta rapidamente e a aplicação é simples e intuitiva de trabalhar.
Desde o primeiro contato até a instalação e depois com a utilização do sistema é tudo muito tranquilo e fácil. O atendimento é excelente e muito profissional. Eu troquei de aplicação e essa está me atendendo com muita qualidade, tem tudo que necesitamos e consigo acompanhar tudo da minha casa .
Super Manuel! Mi ha installato il programma per la cassa nel mio locale in Fuengirola. É stato attento e professionale, con molta pazienza mi ha mostrato come utilizzare il programma e ha risposto a tutte le mie domande. Sono davvero soddisfatta! Consigliatissimo ;)
Acierto total con esta empresa para mi nuevo TPV con comanderos, sistema completo. En cuanto al software super completo pero super amigable, fácil, práctico, completo, ideal. Y si quiero destacar a Manu, el técnico que nos ha acompañado en la instalación, profesional, conocedor sin dudar en ninguna de las muchas dudas que le hemos preguntado, y amable como ninguno. Deseando estrenarlo !!!Muchas gracias por todo
The same system, set up the way each business works.
Another question? Write to us
Everything is in Team, inside the POS: the shift rota with your collective agreement’s warnings, clock-ins and the working-time record, holidays, sick leave and other leave, the payslips your payroll agency sends you, each person’s documents and a portal so your team can see everything on their phone.
No. Your payroll agency keeps doing the payslips. Food&Service hands them out: you upload the month’s PDFs, each one goes to its person by ID number (or by name), reaches their portal and corrects their labour cost in Expenses with the real gross pay and employer cost. For your payroll agency, at the end of the month you download the Excel file with each person’s hours.
That works too: one PDF per person or one with all of them. We read every page, look for the ID number of each person on your team and, if it isn’t there, their name. Before saving you see whose each one is and can change it. Password-protected PDFs can’t be read: ask your payroll agency for them without a password.
Yes: in Spain, salary payment is documented with an individual pay slip for each employee (article 29.1 of the Workers’ Statute, Estatuto de los Trabajadores). With Food&Service it reaches their portal, where they download it, and you see when they opened it.
On each person’s record, under Documents: their contract and what they sign (data protection, uniform handover, health and safety training…), as a PDF or a photo. You decide which ones appear in their portal and see whether they have opened them.
They are encrypted on upload, each with its own key. Only whoever manages staff (with the Team permission) and the person themselves from their portal can open them, and only the ones you show them. Every time someone opens one it is logged, and they stay stored even after the person leaves.
Their team portal, a website they log in to with their phone and PIN, in Spanish or English: today’s shift, their shifts this week and next, clocking in, their hours, holiday requests, signing their working-time record and downloading their payslips and documents.
No. The portal is a website: they open it in their phone’s browser. Shifts and alerts reach them by WhatsApp, with a link to their portal; anyone who doesn’t want WhatsApp sees everything in the portal.
Four years, and it must be available to your team, their representatives and the Labour Inspectorate (article 34.9 of the Workers’ Statute). In Food&Service it is kept automatically, with every clock-in sealed, and you download it as a PDF or Excel file whenever you are asked for it.
In Team > People, with Add person: you enter their name, phone number and contract. Then you give them POS access with their user, a 5-digit PIN and some permissions. With their phone number set, they get the rota and alerts and can log in to their portal.
You deactivate them on their record: they can no longer log in to the POS and their session is closed. Their clock-ins, record and documents are kept, and you can reactivate them whenever you like.
Yes. Each part of Team has its own permission: managing the rota, clock-ins, approving absences or managing employees. A manager can build the rota and approve holidays without seeing payslips or documents.
In the demo we give you your fixed price. Staff management is part of the same POS you take payments with, with no separate apps and unlimited licences.
We show you how to run your team on the POS, from the rota to your payroll agency’s payslips, with a case like yours, and give you your fixed price, with no commitment.
Watch the demo videoRather talk now? Call us or message us on WhatsApp at 644 99 01 34, or write to hola@foodyservice.com.