A CoverManager alternative: bookings in the same POS.
CoverManager is a hospitality platform that, according to its website, brings together bookings, payments and customer relationships, and connects to your POS. Food&Service is the POS, with bookings built in: on your floor plan, with no fee per booking and no other tool to pay for. Here are the differences, with the source of every fact.
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In short
- Both take online bookings with no fee per direct booking, place them on the floor plan and have a waiting list and reminders.
- CoverManager is a separate platform that connects to your POS; its integrations directory lists Lightspeed, ORACLE Simphony and ICG.
- Its website highlights what goes beyond the booking: connections to booking platforms and guides, deposits, prepayments and card holds, an AI phone assistant and tools for groups.
- Food&Service is the POS with bookings built in: when guests are seated, the bill stays linked to their booking, and the same program runs handheld ordering, the kitchen, the QR menu, stock and expenses, with no other tool to pay for.
CoverManager and Food&Service, point by point
What each one does, according to what it publishes. The CoverManager data comes from its website, with the number of each source; the Food&Service data is what our POS does today.
| What we compare | Food&Service | CoverManager |
|---|---|---|
| What it is | All-in-one cloud POS for hospitality: floor, handheld ordering, kitchen, QR menu, orders, bookings, stock, expenses and invoicing in one program. | A hospitality platform that, according to its website, brings together bookings, payments and customer relationships. It also covers experiences and ticket sales, CRM, multichannel bookings and a virtual waiting list.12 |
| How you pay | One plan tailored to your venue, with no minimum term. We give you the final price in the demo. | A fixed monthly subscription per venue, with three plans and add-ons you switch on separately, with no minimum term. Direct bookings carry no commission; card and prepayment requests and gift cards carry a commission that depends on the plan.34 |
| Online bookings | In the same POS, on the floor plan of your venue: no fee per booking, with a waiting list and reminders. | A booking engine with your branding for your website, 24/7 and in several languages, with no commission on direct bookings. When a service is full, it offers other times or another venue in your group.4 |
| Floor plan and tables | Online bookings come in confirmed and with a table, following your table priority. For each shift you set the capacity, the online limit and the arrival pace, and you can join or block tables. | Automatic table assignment by party size, area and service rules, and a live floor plan with check-in from a computer or phone.4 |
| Waiting list | When a time slot is full, guests can join the list; if someone cancels, the first party that fits gets an email and confirms the table from it. | A waiting list to cover cancellations, and OnTheGo for walk-ins: they sign up with a QR code at the entrance and get an SMS when their table is ready. In its plan table, the waiting list appears in Premium and Performance.53 |
| Fewer no-shows | Email confirmation with a code to change or cancel and, if you turn it on, a reminder a few hours before. Analytics show your no-shows. | Reconfirmation by SMS and email, detection of duplicate bookings across several restaurants, and card holds with automatic no-show charges. Deposits and prepayments at the time of booking too.46 |
| Where your guests book | With your booking link, which you add to your Google profile, Instagram, WhatsApp or your website, and with the book-a-table button on your QR menu. | Its widget on your website, Google Reserve, Instagram Reserve and connections to other booking platforms, guides and apps, with the availability you choose for each channel.47 |
| Phone bookings | You note them down in the POS and they land on their table on the floor plan, just like online ones. | Its AI phone assistant (AI Concierge) answers calls, books tables, suggests other times when you're full and can ask for a card. It's an add-on, also available with WhatsApp.783 |
| Guests and campaigns | Guest profile with their bookings, no-shows and favourite time. Customer club with no app, with stamps, coupons and campaigns by WhatsApp or email. | CRM with profiles that fill in on their own (visits, spend, preferences, VIP), tags, SMS and email campaigns and surveys after each visit.9 |
| Several venues | Each venue with its own account and its cash-up report by email. We set up the multi-venue dashboard with you. | One platform for all your venues: bookings in a single dashboard, shared guest profiles, cross-selling between venues and group reports.10 |
| POS and table bill | It is the POS: when guests are seated, the table's bill stays linked to their booking. | It connects to your POS. Its directory lists Lightspeed, ORACLE Simphony and ICG: the integration opens the reserved table's bill when the guests arrive and frees the table once they pay. Features, it says, may vary by POS.1112 |
| QR menu and pay at table | QR menu in six languages; guests order and pay from the table. | Pay at table, as an add-on: your guests pay the bill without waiting for the waiter.3 |
| Takeaway and delivery orders | Your own takeaway and delivery orders. Glovo and Uber Eats orders come into the POS and go to the kitchen. | Takeaway, as an add-on: your guests order ahead and pick up at the venue.3 |
| VeriFactu and TicketBAI | Included: each invoice goes to the tax authorities on its own once you turn sending on. Responsible statement published. | Its guide to VAT in hospitality says that, with VeriFactu, it is worth updating your till systems, and that CoverManager has integrations with POS systems.13 |
| Devices | No limit: the POS and handheld ordering on every phone, tablet and computer you need, for the same fee. | From any device, with its mobile app and user and permission management.23 |
| Support | Every day from 9:00 to 24:00, by phone and WhatsApp. Setup is guided and remote. | Technical support through its Help Centre, which you open from your dashboard. Its team handles configuration, data migration and training.143 |
Each CoverManager fact carries the number of its source, listed under «How we made this comparison».
What they share
- Online bookings from your website and social media, with no fee per direct booking.
- A floor plan: every booking, with its table.
- Confirmation and reminders so guests turn up, and a waiting list to cover cancellations.
- Guest profiles and campaigns to bring guests back.
- Used from a computer or a phone, in real time.
- No minimum term, with a free demo and assisted setup.
How they differ
- Another tool or the same POSCoverManager is a separate platform that connects to your POS: its directory lists Lightspeed, ORACLE Simphony and ICG, and the integration opens the reserved table's bill and frees the table once it's paid. With Food&Service there's nothing to connect: the booking, the table and the bill are in the same program, and your team sees them on the POS and on their phones.
- How each table is protectedCoverManager offers deposits, prepayments and card holds with automatic no-show charges, and detects duplicate bookings across several restaurants. Food&Service charges nothing at the time of booking: it confirms each booking by email, sends a reminder if you turn it on, and guests cancel themselves with their code, so the table is freed for the waiting list.
- Channels and phoneCoverManager spreads your availability across its widget, Google Reserve, Instagram Reserve and other platforms and guides, and offers an AI phone assistant as an add-on. With Food&Service, your guests book with your booking link or from the QR menu, and you note phone bookings down in the POS.
- What your fee coversWith CoverManager, the fee is per venue and depends on the plan: the waiting list appears from Premium up, and the AI assistant, pay at table and takeaway orders are add-ons. Food&Service is a POS with bookings built in, alongside handheld ordering, the kitchen, the QR menu, stock and expenses, in one plan tailored to your venue.
Which one fits you?
CoverManager may suit you if…
- You want to be on many booking platforms, guides and apps at once, with synced availability.
- You take deposits or prepayments, ask for a card when guests book, or sell gift cards and experiences.
- You want an AI assistant to answer the phone and take bookings.
- You run a group with many venues and want shared guest profiles, cross-selling and group reports.
- You're happy with your POS and it's in its integrations directory, such as Lightspeed, ORACLE Simphony or ICG.
Food&Service may suit you if…
- You want bookings in the same POS you take payments with, on your floor plan.
- You'd rather not pay for a booking tool on top of your POS.
- You also want handheld ordering, a kitchen display, a QR menu, stock and expenses in the same program.
- Email confirmations, reminders and a waiting list are enough for you to look after your tables.
- You need support every day until midnight, by phone and WhatsApp.
Switching to Food&Service
- Book the demo: we look at how you work and give you the final price, free and with no commitment.
- Guided, remote setup: we configure the menu, tables, printers and users with you, and train your team.
- You add your booking link to your Google profile, Instagram or your website, and your QR menu shows the book-a-table button.
- We leave VeriFactu or TicketBAI ready during setup.
- No minimum term: if you're not convinced, cancellation takes effect at the end of the period you've paid for.
How we made this comparison
Written by the Food&Service team. The CoverManager data comes from its public website, which we checked on 25 October 2026, and each fact carries its source. The Food&Service data is what our POS does on that same date. We don't quote anyone's prices: they change often and depend on each venue.
- CoverManager website covermanager.com
- CoverManager solutions covermanager.com
- CoverManager pricing and plans covermanager.com
- CoverManager booking system covermanager.com
- CoverManager virtual waiting list (OnTheGo) covermanager.com
- CoverManager payment management covermanager.com
- CoverManager multichannel bookings covermanager.com
- CoverManager AI solutions covermanager.com
- CoverManager hospitality CRM covermanager.com
- CoverManager for groups and chains covermanager.com
- CoverManager integrations covermanager.com
- CoverManager integration with ICG covermanager.com
- CoverManager guide to VAT in hospitality covermanager.com
- CoverManager contact page covermanager.com
Has something changed or is it not accurate? Write to us and we'll fix it.
CoverManager is a trademark of its owner. We name it only to compare it and have no relationship with it.
Questions about CoverManager and Food&Service.
Another question? Write to us
Is Food&Service an alternative to CoverManager?
Yes, for taking and organising bookings: both take online bookings with no fee per direct booking, place them on the floor plan and have a waiting list and reminders. The difference is where they live: CoverManager is a separate platform that connects to your POS, while in Food&Service bookings are built into the POS you take payments with, alongside handheld ordering, the kitchen and the QR menu. If you need prepayments or card guarantees, lots of booking portals or a phone assistant, CoverManager offers those.
Do I need a POS as well as CoverManager?
According to its website, CoverManager connects to your POS and your payment provider. Its integrations directory lists Lightspeed, ORACLE Simphony and ICG, and it notes that the features of each integration may vary by POS. Food&Service is the POS and has bookings built in, so payments, the kitchen and bookings are in the same program.
How much does Food&Service cost compared with CoverManager?
CoverManager charges a fixed monthly subscription per venue, with three plans and separate add-ons, and prepares a proposal after the demo; card and prepayment requests and gift cards carry a commission that depends on the plan. Food&Service has one plan tailored to your venue, with no minimum term, and we give you the final price in the demo, free and with no commitment. To compare properly, add up what you pay today for CoverManager and for your POS.
Can I ask for a deposit or a card when guests book?
With CoverManager, yes: according to its website, it offers deposits, prepayments and card holds with automatic no-show charges. Food&Service charges nothing at the time of booking: it confirms each booking by email, with a code so guests can change or cancel it themselves, and sends a reminder a few hours before if you turn it on.
Can I see bookings on my phone?
Yes, with both. CoverManager has its own mobile app, according to its website. In Food&Service, bookings show up instantly in the same POS, in the browser of any phone, tablet or computer or with the Android app, and you get new bookings, changes, cancellations and a summary every morning by email.
How do I switch from CoverManager to Food&Service?
In the demo we look at how you work and give you the price. Then setup is guided and remote: we configure the menu, tables, printers and users with you, and train your team. You add your booking link to your Google profile, Instagram or your website, and you enter the bookings you already have for the coming weeks in the POS, just like phone bookings. Before cancelling CoverManager and your current POS, check each contract for the notice period.
Who made this comparison?
The Food&Service team, using the data CoverManager publishes on its website, checked on 25 October 2026. Each fact carries its source. If something has changed or isn't accurate, write to us and we'll fix it.
Hundreds of venues already trust us.
5.0La plataforma de FYS TPV funciona muy bien: es clara, práctica y bastante completa. Además, el equipo de atención al cliente responde rápido y siempre con muy buena disposición. Muy satisfecha con el servicio.
Adrián Pintor Después de varios meses con ellos, todo funciona muy bien. El software es sencillo de usar, intuitivo, y si alguna vez he tenido alguna duda, han estado ahí para resolverla. Los recomiendo.
Ely Torrejon Programa muy rápido y fácil de gestionar, con todos los servicios. Los chicos te atienden muy rápido para cualquier duda, llaman enseguida. Muy recomendable.
Gastro In Situ Al equipo de FOOD&SERVICE agradecerles el apoyo y ayuda que he estado recibiendo estos días. Le he dado un vuelco total al sistema y es de muchísima ayuda.
Jhosep Mejia delgado
Excelente experiencia con FoodyService. Desde el primer momento, el trato ha sido profesional, cercano y muy atento. Destaco especialmente la rapidez, la buena comunicación y la disposición para resolver cualquier duda o incidencia. Da gusto trabajar con una empresa que se preocupa de verdad por ofrecer un buen servicio y facilitar las cosas al cliente. Totalmente recomendables. ¡Muchas gracias por vuestra atención y profesionalidad!
San Basilio
Excelente experiencia con FoodyService. Es una plataforma muy completa, intuitiva y fácil de gestionar. La atención y el soporte técnico han sido rápidos, cercanos y muy resolutivos. Nos ha permitido modernizar la carta y mejorar notablemente la presentación de nuestros productos. Sin duda, un servicio muy recomendable para cualquier negocio de hostelería. Lo recomiendo al 100%
nerea garcia urueña
Escelente
JORGE MARTIN VACAS
Estoy encantado con la aplicación y con la atención que he recibido, me han ayudado en todo momento y con una rapidez increíble a mis dudas. Por el momento muy muy recomendable
Enrique Ros
sin duda en mis veinticinco años de hostelería es el mejor programa que he usado que yo recuerde... como cocinero es genial poder tener las comandas en mi tablet a tiempo real.... ya que a la velocidad que el camarero coge la comanda yo veo en la tablet lo que tengo que elaborar... y poquito a poco el sistema de almacén y escandallo es genial.. y no cabe duda y lo más importante el servicio técnico de apoyo 24 horas que son súper amables y atentos
Wabi-Sabi Cuina Japonesa
O atendimento foi excelente desde o início: comercial explica bem os itens inclusos no plano escolhido e depois com a equipe de suporte, no nosso caso foi o Eugenio que nos atendeu, foram rápidos e profissionais. Tudo que temos de duvida ele nos orienta rapidamente e a aplicação é simples e intuitiva de trabalhar.
Keli Martins
Desde o primeiro contato até a instalação e depois com a utilização do sistema é tudo muito tranquilo e fácil. O atendimento é excelente e muito profissional. Eu troquei de aplicação e essa está me atendendo com muita qualidade, tem tudo que necesitamos e consigo acompanhar tudo da minha casa .
Nicole Ceolin
Super Manuel! Mi ha installato il programma per la cassa nel mio locale in Fuengirola. É stato attento e professionale, con molta pazienza mi ha mostrato come utilizzare il programma e ha risposto a tutte le mie domande. Sono davvero soddisfatta! Consigliatissimo ;)
Amz
Acierto total con esta empresa para mi nuevo TPV con comanderos, sistema completo. En cuanto al software super completo pero super amigable, fácil, práctico, completo, ideal. Y si quiero destacar a Manu, el técnico que nos ha acompañado en la instalación, profesional, conocedor sin dudar en ninguna de las muchas dudas que le hemos preguntado, y amable como ninguno. Deseando estrenarlo !!!Muchas gracias por todo
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