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A TheFork Manager alternative: commission-free bookings, inside the POS.

TheFork Manager is TheFork's booking management software for restaurants, with its diner platform, Tripadvisor and the MICHELIN Guide as channels, according to its website. Food&Service is an all-in-one POS with bookings built in, on your venue's floor plan and with no commission per diner or per booking. Here are the differences, with the source of every fact.

By the Food&Service teamData checked on 25 October 2026

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On this page
  1. In short
  2. Point by point
  3. What they share
  4. How they differ
  5. Which one fits you
  6. How to switch
  7. Sources
  8. FAQ

In short

  • TheFork Manager is a booking, floor and marketing program that connects to your POS; Food&Service is the POS, with bookings built in. Both offer online bookings, a floor plan, a waiting list, reminders and customer profiles.
  • According to its pricing table, with TheFork Manager bookings that come from TheFork, Tripadvisor and its partners pay a commission based on the average spend per diner, while those from your website, Instagram and Facebook are included. With Food&Service there is no commission per diner or per booking.
  • TheFork Manager connects to the POS systems on its list from its Performance plan: when a booking is marked as arrived or seated, the table opens in the POS. With Food&Service, bookings, the floor, handheld ordering, the kitchen and payments are in the same program.
  • What TheFork Manager brings is visibility: its diner platform, Tripadvisor and the MICHELIN Guide, according to its website. Food&Service is not a diner portal: your guests book from your link on Google, Instagram, WhatsApp or your website, and from the QR menu.

TheFork Manager and Food&Service, point by point

What each one does, according to what it publishes. The TheFork Manager data comes from its website for restaurants, with the number of each source; the Food&Service data is what our POS does today.

What we compareFood&ServiceTheFork Manager
What it isAll-in-one cloud POS for hospitality: floor, handheld ordering, kitchen, QR menu, orders, bookings, stock, expenses and invoicing in one program.TheFork's booking management software for restaurants, with floor, customers and marketing, according to its website.1
How you payOne plan tailored to your venue, with no minimum term. We give you the final price in the demo.Three plans (Visibility, Performance and Enterprise); for the price, its plans page asks you to contact its team. According to its calculator, monthly subscription fees apply.23
Commission per bookingNo commission per diner or per booking.Bookings that come from TheFork, Tripadvisor and its partners pay a commission based on the average spend per diner. Those from your website, Instagram and Facebook are included in the price.2
Booking channelsYour booking link on your Google profile, on Instagram, on WhatsApp or on your website, and a booking button on the QR menu. Online bookings arrive confirmed and with a table.It brings together bookings from TheFork, Google, your website, Instagram, Facebook and Tripadvisor. TheFork is the official online booking partner of the MICHELIN Guide, according to its website.24
Floor plan and waiting listBookings land on their table in the POS floor plan. If someone cancels, we email the first person on the waiting list who fits.Smart floor plan and waiting list in Performance and Enterprise. For MICHELIN restaurants, it promotes a virtual waiting list.24
Phone bookingsYou enter them in the same POS and they land on their table in the floor plan, alongside the online ones.TheFork Call recognises which customer is calling and creates the booking with their details, and phone operations can be automated, in Performance and Enterprise.2
No-showsConfirmation by email and, if you turn it on, a reminder before the booking with your terms. Guests cancel themselves with their code and the table is freed up.AI no-show prediction in all its plans. Reconfirmation by email and SMS, card imprint, prepayment and card pre-authorisation in Performance and Enterprise.2
Customers and marketingA profile for each customer with their bookings, no-shows and favourite time. Customer club with no app, and campaigns by WhatsApp or email.Customer database with tags and chat with diners in Performance and Enterprise, and email campaigns in Enterprise. TheFork marketing tools in all its plans.2
AnalyticsOnline bookings, no-shows and a heatmap, next to POS sales.Standard analytics in all its plans; advanced analytics, which compare your performance with your competitors', in Performance and Enterprise.2
MenuQR menu in six languages; guests order and pay from the table.You can upload your menu as a PDF to your restaurant's page on TheFork. Its website promotes AI to digitise and translate your menu.56
Pay at tableIntegrated card terminal: the amount goes from the POS to the terminal and the payment is recorded on its own. From the QR menu, guests can also pay by phone.TheFork PAY: guests pay from the TheFork app by entering the amount on the bill. TheFork gift cards are used with TheFork PAY.78
POS, handheld ordering and kitchenIt is the POS itself: floor, handheld ordering on any phone, kitchen display, payments and cash-up. When guests are seated, the bill is linked to their booking.It connects to the POS systems on its list, such as Lightspeed, Oracle, Sighore or ZoneSoft: when a booking is marked as arrived or seated, the table opens in the POS and the bill is linked to the booking. That sync comes with Performance and Enterprise.92
Several venuesEach venue with its own account and its cash-up report by email. We set up the multi-venue dashboard with you.Customer data shared across venues in Performance and Enterprise. In Enterprise, a group-wide overview and suggesting another restaurant in the group when one is full.2
HardwareRuns in the browser of any tablet, computer or phone, and with the Android app. To print, a thermal printer connected to a computer in the venue.On the computer and with its app for phones, on the App Store and Google Play, and for tablets.10116
SupportEvery day from 9:00 to 24:00, by phone and WhatsApp. Setup is guided and remote.Customer service seven days a week, with an account adviser and training included, according to its pricing table. Another of its pages gives hours of 9:00 to 19:00, by phone and chat.212

Each TheFork Manager fact carries the number of its source, listed under «How we made this comparison».

What they share

  • Bookings from your website and social media with no fee per booking.
  • Bookings on the floor plan of your venue, and a waiting list.
  • Confirmations and reminders to reduce no-shows.
  • A profile for each customer, with their bookings.
  • They work on phone, tablet and computer.
  • Booking analytics.

How they differ

  1. Commission per diner or no commissionWith TheFork Manager, according to its pricing table, bookings that come from TheFork, Tripadvisor and its partners pay a commission based on the average spend per diner, and those from your website, Instagram and Facebook are included in the price. With Food&Service there is no commission per diner or per booking.
  2. One more program or the same POSTheFork Manager connects to the POS systems on its list, and that sync comes with Performance and Enterprise. With Food&Service, bookings are in the same POS you take payments with: when guests are seated, the bill is linked to their booking, with no other program in between.
  3. Winning new guests or looking after your ownTheFork Manager puts you on the TheFork platform and on channels such as Tripadvisor and the MICHELIN Guide, so new diners can find you. Food&Service is not a diner portal: bookings come from your link on Google, Instagram, WhatsApp or your website, and from the QR menu, and the customer club and campaigns by WhatsApp or email help bring guests back.
  4. Everything else in your venueTheFork Manager is a booking, floor and marketing program that works alongside your POS. Food&Service is the POS: handheld ordering, kitchen, QR menu, orders, stock with recipe costing, expenses with AI and VeriFactu, with our responsible statement published.

Which one fits you?

TheFork Manager may suit you if…

  • You want to appear on the TheFork platform so new diners can find you.
  • You want bookings from Tripadvisor, Google and the MICHELIN Guide in one program.
  • You want to take payments with TheFork PAY and accept TheFork gift cards.
  • You run a group with many restaurants and want an overall view, and to suggest another venue in the group when one is full.
  • You want to ask for a card imprint or prepayment when guests book.

Food&Service may suit you if…

  • You don't want to pay a commission per diner on any booking.
  • You want bookings in the same POS you take payments with, on the floor plan of your venue.
  • Your guests already find you on Google, Instagram or your website, and you want them to book from your link.
  • You want handheld ordering, the kitchen, the QR menu, stock and expenses in the same program.

Switching to Food&Service

  1. Book the demo: we look at how you work and give you the final price, free and with no commitment.
  2. Guided, remote setup: we configure the menu, tables, printers and users with you, and train your team.
  3. Your guests book from your link, which you can add to your Google profile, Instagram, WhatsApp or your website, and from the booking button on your QR menu.
  4. We leave VeriFactu or TicketBAI ready during setup.
  5. No minimum term: if you're not convinced, cancellation takes effect at the end of the period you've paid for.

How we made this comparison

Written by the Food&Service team. The TheFork Manager data comes from its public website, which we checked on 25 October 2026, and each fact carries its source. The Food&Service data is what our POS does on that same date. We don't quote anyone's prices: they change often and depend on each venue.

  1. TheFork Manager, website for restaurants theforkmanager.com
  2. TheFork Manager plans and pricing theforkmanager.com
  3. TheFork Manager restaurant calculator theforkmanager.com
  4. TheFork Manager for MICHELIN restaurants theforkmanager.com
  5. You can now upload your menu as a PDF to TheFork (TheFork Manager blog) theforkmanager.com
  6. What's new in TheFork Manager theforkmanager.com
  7. How TheFork PAY works for restaurants (TheFork Manager blog) theforkmanager.com
  8. TheFork PAY, pay at table theforkmanager.com
  9. TheFork Manager and your POS theforkmanager.com
  10. TheFork Manager marketing software theforkmanager.com
  11. TheFork Manager mobile app theforkmanager.com
  12. TheFork Manager restaurant management software theforkmanager.com

Has something changed or is it not accurate? Write to us and we'll fix it.

TheFork Manager is a trademark of its owner. We name it only to compare it and have no relationship with it.

Questions about TheFork Manager and Food&Service.

Another question? Write to us

  • Is Food&Service an alternative to TheFork Manager?

    Yes, if what you want is to manage your bookings with no commission per diner and inside the POS. Both have online bookings, a floor plan, a waiting list, reminders and customer profiles. TheFork Manager is a booking program that puts you on the TheFork platform and connects to your POS; Food&Service is the POS, with bookings, handheld ordering, the kitchen, the QR menu, stock and expenses built in. If what matters most to you is being found by new diners on TheFork, Tripadvisor or the MICHELIN Guide, that visibility is what TheFork Manager offers, according to its website.

  • How much does Food&Service cost compared with TheFork Manager?

    TheFork Manager has three plans and, for the price, its plans page asks you to contact its team. Its calculator says monthly subscription fees apply, and its pricing table adds a commission based on the average spend per diner on bookings that come from TheFork, Tripadvisor and its partners. Food&Service has one plan tailored to your venue, with no commission per diner or per booking, and we give you the final price in the demo, free and with no commitment. To compare properly, add up the TheFork Manager fee, the commissions on your bookings and what you pay for your POS.

  • Does TheFork Manager charge a commission per diner?

    According to its pricing table, bookings that come from TheFork, Tripadvisor and its partners pay a commission based on the average spend per diner, and those from your website, Instagram and Facebook are included in the price. With Food&Service you pay no commission per diner or per booking.

  • Do I need a POS as well as TheFork Manager?

    TheFork Manager connects to the POS systems on its list, such as Lightspeed, Oracle, Sighore or ZoneSoft: when a booking is marked as arrived or seated, the table opens in the POS. According to its pricing table, that sync comes with Performance and Enterprise. With Food&Service you don't need another program: bookings are in the same POS you take orders and payments with.

  • Where do guests book with each one?

    TheFork Manager brings together bookings from TheFork, Google, your website, Instagram, Facebook and Tripadvisor, and TheFork is the official online booking partner of the MICHELIN Guide, according to its website. With Food&Service, guests book from your link, which you can add to your Google profile, Instagram, WhatsApp or a button on your website, and from the booking button on your QR menu, without creating an account. You enter phone bookings yourself in the same POS.

  • How do I switch from TheFork Manager to Food&Service?

    In the demo we look at how you work and give you the price. Then setup is guided and remote: we configure the menu, tables, printers and users with you, and train your team. Before cancelling TheFork Manager, check your contract for the notice period and cancellation terms.

  • Who made this comparison?

    The Food&Service team, using the data TheFork Manager publishes on its website, checked on 25 October 2026. Each fact carries its source. If something has changed or isn't accurate, write to us and we'll fix it.

Data checked on 25 October 2026

Written by the Food&Service team.

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Denis, from Cafetería Aretha

La plataforma de FYS TPV funciona muy bien: es clara, práctica y bastante completa. Además, el equipo de atención al cliente responde rápido y siempre con muy buena disposición. Muy satisfecha con el servicio.

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  • Adrián Pintor

    Después de varios meses con ellos, todo funciona muy bien. El software es sencillo de usar, intuitivo, y si alguna vez he tenido alguna duda, han estado ahí para resolverla. Los recomiendo.

  • Ely Torrejon

    Programa muy rápido y fácil de gestionar, con todos los servicios. Los chicos te atienden muy rápido para cualquier duda, llaman enseguida. Muy recomendable.

  • Gastro In Situ

    Al equipo de FOOD&SERVICE agradecerles el apoyo y ayuda que he estado recibiendo estos días. Le he dado un vuelco total al sistema y es de muchísima ayuda.

  • Jhosep Mejia delgado

    Excelente experiencia con FoodyService. Desde el primer momento, el trato ha sido profesional, cercano y muy atento. Destaco especialmente la rapidez, la buena comunicación y la disposición para resolver cualquier duda o incidencia. Da gusto trabajar con una empresa que se preocupa de verdad por ofrecer un buen servicio y facilitar las cosas al cliente. Totalmente recomendables. ¡Muchas gracias por vuestra atención y profesionalidad!

  • San Basilio

    Excelente experiencia con FoodyService. Es una plataforma muy completa, intuitiva y fácil de gestionar. La atención y el soporte técnico han sido rápidos, cercanos y muy resolutivos. Nos ha permitido modernizar la carta y mejorar notablemente la presentación de nuestros productos. Sin duda, un servicio muy recomendable para cualquier negocio de hostelería. Lo recomiendo al 100%

  • nerea garcia urueña

    Escelente

  • JORGE MARTIN VACAS

    Estoy encantado con la aplicación y con la atención que he recibido, me han ayudado en todo momento y con una rapidez increíble a mis dudas. Por el momento muy muy recomendable

  • Enrique Ros

    sin duda en mis veinticinco años de hostelería es el mejor programa que he usado que yo recuerde... como cocinero es genial poder tener las comandas en mi tablet a tiempo real.... ya que a la velocidad que el camarero coge la comanda yo veo en la tablet lo que tengo que elaborar... y poquito a poco el sistema de almacén y escandallo es genial.. y no cabe duda y lo más importante el servicio técnico de apoyo 24 horas que son súper amables y atentos

  • Wabi-Sabi Cuina Japonesa

    O atendimento foi excelente desde o início: comercial explica bem os itens inclusos no plano escolhido e depois com a equipe de suporte, no nosso caso foi o Eugenio que nos atendeu, foram rápidos e profissionais. Tudo que temos de duvida ele nos orienta rapidamente e a aplicação é simples e intuitiva de trabalhar.

  • Keli Martins

    Desde o primeiro contato até a instalação e depois com a utilização do sistema é tudo muito tranquilo e fácil. O atendimento é excelente e muito profissional. Eu troquei de aplicação e essa está me atendendo com muita qualidade, tem tudo que necesitamos e consigo acompanhar tudo da minha casa .

  • Nicole Ceolin

    Super Manuel! Mi ha installato il programma per la cassa nel mio locale in Fuengirola. É stato attento e professionale, con molta pazienza mi ha mostrato come utilizzare il programma e ha risposto a tutte le mie domande. Sono davvero soddisfatta! Consigliatissimo ;)

  • Amz

    Acierto total con esta empresa para mi nuevo TPV con comanderos, sistema completo. En cuanto al software super completo pero super amigable, fácil, práctico, completo, ideal. Y si quiero destacar a Manu, el técnico que nos ha acompañado en la instalación, profesional, conocedor sin dudar en ninguna de las muchas dudas que le hemos preguntado, y amable como ninguno. Deseando estrenarlo !!!Muchas gracias por todo

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